Daniel Milholland

Daniel Milholland

DSMilholland@gmail.com

Objective

Detail-oriented technical specialist seeking a career in information technology that will challenge and utilize my skills, as well as continue to further my knowledge

Education

Lone Star Community College May 2017-Present

University of Texas-San Antonio December 2014-Present
Bachelor of Science in Computer Science

TECHNICAL SKILLS

O/S: macOS, Windows 10, iOS, Android, Linux (Ubuntu, Fedora, Arch)
Languages: Java, JavaScript, Python, Ruby, PHP, HTML, CSS, Git
SaaS Products: Salesforce, MaaS360, Storage (Box, Google Drive, Dropbox), Office365, BigFix, GSuite, Amazon Web Services (AWS)

Employment History

IBM
- Austin, TXApril 14, 2018

Technical Support Engineer II - MaaS360

  • Provided service walkthroughs
  • Informed Administrators of new product changes
  • Troubleshooted customer environments and mobile devices
GAIL WINDS LOGISTICS
– Houston, TXJuly 1, 2013 – April 13, 2018

Operations Supervisor

  • Developed and maintained server database to allow for a file sharing system with remote access
  • Administered repairs, updates and completed configuration of Windows and Mac systems
  • Trained employees in Windows and Mac operating systems
  • Assisted end-users having hardware, software and/or networking issues
  • Managed troubleshooting international client’s issues regarding shipments departing/arriving in the United States
HSS SECURITY
– San Antonio, TXMarch 22, 2013 – July 1, 2013

Security Officer

  • Provided supervision for patients and staff in a hospital environment
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
– Huntsville, TXJanuary 4, 2012 – March 20, 2013

Correctional Officer - III

  • Supervised and assisted with rehabilitating offenders into society.